Effective Date: 26, Apr 2025

At Manohari Super, customer satisfaction is our top priority. We strive to ensure you receive the best quality products in perfect condition.
However, if you are not fully satisfied with your order, we are here to help.

  1. Eligibility for Returns

You can request a return or replacement if:

  • The product you received is damaged, defective, expired, or incorrect.
  • You notify us within 96 hoursof receiving the order.
  • The item is unused, in its original condition, and in its original packaging.

Note: Perishable items like fresh fruits and vegetables may have special return conditions.

  1. Non-Returnable Items

The following items are not eligible for return:

  • Items that have been used or opened
  • Perishable goods after 24 hours of delivery
  • Products with tampered or missing serial numbers or packaging
  • Items purchased under “Final Sale” promotions
  1. Return Process

To request a return:

  1. Contact our Customer Support at support@manoharisuper.com or call +91-8055380444.
  2. Provide your order number, product details, and a brief description of the issue.
  3. Our team will verify your request and guide you through the return process.
  4. Refunds

Once your return is approved and received:

  • A full refund will be processed to your original method of payment.
  • Refunds typically take 5-7 business days to reflect, depending on your bank/payment provider.

In case of Cash on Delivery (COD) orders, we will refund via bank transfer or store credit, as preferred.

  1. Replacement Policy

If you prefer a replacement instead of a refund:

  • We will arrange a free re-delivery of the correct or new product, subject to stock availability.
  1. Cancellation Policy
  • Orders can be cancelled within 15 minutesof placing them by contacting our Customer Support.
  • After dispatch, orders cannot be cancelled, but you may still be eligible for a return under the terms above.
  1. Contact Us

For any queries regarding returns, refunds, or cancellations:

📧 Email: support@manoharisuper.com
📞 Phone: +91-8055380444
🕘 Working Hours: 9:15 AM – 8:15 PM (Monday to Sunday)

Thank you for choosing Manohari Super. Your trust and satisfaction mean everything to us! 🚚🌟